Shipping policy

Shipping Policy

Last updated: August 29, 2026

We are committed to delivering your jewellery safely and on time. Please review our shipping information below.

📦 Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation message/email once your order has been shipped.

🚚 Delivery Time

Standard delivery usually takes 5–10 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier delays, weather, or other circumstances beyond our control.

📍 Order Tracking

Once your order is shipped, we will provide tracking information where available so you can follow your package.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

⚠️ Incorrect Address

Please make sure your shipping address is correct before placing your order. We may not be able to change the address once the order has been dispatched.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

📩 Contact Us

If your order has not arrived within the expected delivery time or you have any questions about your shipment, please contact us at [your email address] with your order number.

Thank you for shopping with us! 💎✨