FAQ

Help & Questions
🛍️ How can I place an order?
Simply select your favourite product, choose the required options, add it to your cart, and proceed to checkout.

💳 What payment methods do you accept?
We accept the payment methods available at checkout, including supported cards, UPI, and other available options.

📦 When will my order be shipped?
Orders are generally processed within 1–3 business days. Delivery usually takes 5–10 business days after dispatch.

🔎 Can I track my order?
Yes. Once your order has been shipped, tracking information will be provided where available.

🔄 Can I return my order?
Yes, eligible products can be returned according to our Return & Refund Policy.
💎 Are your jewellery pieces suitable for everyday wear?
Yes, many of our pieces are designed for everyday styling. However, proper care is recommended to maintain their appearance.

📩 What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number and clear photos/videos of the item. We'll review the issue and assist you.

✏️ Can I change or cancel my order?
Contact us as soon as possible after placing your order. We can only make changes or cancellations before the order has been processed or shipped.

📞 How can I contact you?
You can reach us through our Contact Us page or email us at ryviafashion@gmail.com
Still have a question?
We're happy to help! 💎✨ Contact our support team and we'll get back to you as soon as possible.